MaidsDigital.com – Terms & Conditions

A Placement Service by Maids Digital (Mumbai) By accessing or using www.MaidsDigital.com, you agree to comply with the following Terms & Conditions regarding recruitment and placement services offered by Maids Digital:

 

  1. Service Scope: Recruitment of maids, cooks, babysitters, nannies, Japa maids, elderly & patient caregivers, and related staff.
  2. Client-Centric Hiring: Final hiring is your responsibility; we only facilitate candidate shortlisting and
  3. Professional Fee: Equal to one month’s gross salary of the selected candidate + 18%
  4. Salary Excluded: Client must pay the candidate’s salary separately; our fee is for recruitment
  5. Fee Structure: 50% at before selection, 50% after joining the candidate; full advance
  6. Contract Validity: One-year from the registration date with up to 3 free replacements (conditions apply).
  7. Free Replacements: Only applicable if no mistreatment, duty change, or salary delay is
  8. Payment Methods: All fees must be paid to ―Maids Digital‖ via bank transfer, cheque, UPI, or authorized gateway.
  9. Joining Timeline: Candidate joins within 1 to 7 days after final confirmation and balance
  10. Non-Refundable Clause: No refunds once a candidate joins, under any
  11. Refund Policy: 50% refundable only if no candidate is placed within 45 working
  12. Salary Dues Block Replacement: Pending salaries of prior candidates block new service or
  13. Data Confidentiality: Sharing, reusing, or reselling candidate data is prohibited and legally
  14. Interview Process: Done over phone, video call, or personal visits as per client
  15. Job Role Clarity: Clearly define duties, location, hours, holidays, and expectations in
  16. No Task Expansion: Candidate must not be forced into unrelated or excess work post-
  17. Transfer Restriction: Relocating candidates to another household/employer is not allowed without our
  18. Cancellation Policy: Registration once done is non-cancellable and non-
  19. Flexibility in Joining: Candidate joining may delay during emergencies, holidays, or health
  20. Delayed Fee Consequences: Payment delay may postpone candidate
  21. Medical Check Option: Clients may arrange a medical check-up at their own cost before
  22. Police Verification: Advised to be conducted by the client post-
  23. Behavioral Issues: Report any misconduct or problem to us immediately for
  24. Verification Provided: We offer candidate’s basic ID, references & address proof (as shared by them).
  25. Retention Guarantee: We do not guarantee long-term retention post-placement; behavior & fit
  26. Humane Working Conditions: Candidate must be treated respectfully, with food, rest, and
  27. Complaint Resolution: Disputes will be reviewed case-by-case; company not liable beyond
  28. No Original Documents: Only soft copies/scanned documents are shared, not
  29. Contract Renewal: After 1-year expiry or 3 replacements, re-registration is
  30. Holiday Appointment Charges: 500 applicable for Sunday/festival day joining/interviews.
  31. Replacement Exclusion: Not available if client is abusive, unpaid, or alters agreed
  32. No Legal Liability: com is not responsible for theft, damage, or misconduct post-hiring.
  33. Brand Protection: Any misuse of com brand identity or materials is prohibited.
  34. Digital Acceptance: Registration or service use implies full acceptance of these terms—no physical signature
  35. Jurisdiction & Arbitration: All disputes to be resolved via arbitration under Indian law, venue:Mumbai.

Disclaimer: These terms are subject to periodic change. Latest version always available at www.MaidsDigital.com. Clients are advised to review before hiring. Need Full Version in PDF or Hardcopy? Contact us at:Maids Digital, Mumbai | info@maidsdigital.com